Terms & Conditions
Customer Care
Welcome to On the Line Trading. By accessing our customer care services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
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Our customer care team is here to assist you with any inquiries, issues, or feedback you may have regarding our products and services. We strive to provide timely and effective support to ensure your satisfaction.
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Customer care services are available during our regular business hours, which are 8AM to 8PM. You can reach us via Viber - 0927-963-9499 or Call/Text Us 0919-397-5520 or 0919-096-7807
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We aim to respond to all customer inquiries within 1 hour or less. However, response times may vary depending on the volume of requests and the nature of the inquiry.
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We expect all customers to interact with our customer care representatives in a respectful and courteous manner. Abusive or inappropriate behavior will not be tolerated and may result in the termination of customer care services.
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Privacy & Safety
Your privacy is important to us. All personal information shared with our customer care team will be handled in accordance with our Privacy Policy. We will not disclose your information to third parties without your consent, except as required by law.
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While we strive to provide accurate and helpful assistance, On the Line Trading is not liable for any errors or omissions in the information provided by our customer care team. Customers are encouraged to verify any information independently.
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On the Line Trading reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or other communication channels.
Wholesale Inquiries
Welcome to On the Line Trading's Wholesale Program. By submitting a wholesale inquiry, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
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To submit a wholesale inquiry, please complete our Wholesale Inquiry Form available on our website or contact us at 0919-096-7807. Provide all necessary details about your business, including business name, address, contact information, and any relevant business documentation.
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IF YOU ARE INTERESTED IN SELLING OUR PRODUCTS WE ARE OPEN TO ASSIST YOU AND GIVE YOU THE PRICES FOR RESELLERS.